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Effective Social Media Strategies for Engaging Younger Audiences: Best Practices for Luxury Brands Targeting Millennials and Gen Z
- 1 Wuhan University
- 2 Soochow Foreign Language School
- 3 University of Newcastle
- 4 Tianjin University of Commerce
- 5 Northeastern University
* Author to whom correspondence should be addressed.
Abstract
This research explores the best practices of luxury brands in utilizing social media to engage younger demographics, specifically millennials and Gen Z. As these groups gain more influence over the luxury sector, conventional marketing methods—such as lavish fashion shows and print ads—are proving less effective. Platforms like Facebook, Instagram, and TikTok have become essential for luxury brands aiming to reach these young consumers. The study begins by analyzing the advantages and disadvantages of various social media marketing strategies, including influencer partnerships, word-of-mouth (WOM) on social platforms, and premium pricing tactics. Influencer collaborations have been shown to significantly impact consumer perceptions and buying choices; however, there is a potential risk if an influencer's actions do not align with the brand’s values. Word-of-mouth on social media serves as a powerful mechanism for influencing purchasing intentions but requires careful management to protect the brand's image. Setting high prices can effectively foster brand loyalty and exclusivity; nonetheless, it is crucial to balance this with quality online service to maintain consumer confidence. In summary, this research enhances our understanding of how luxury brands can utilize social media effectively to attract younger audiences while offering actionable recommendations for improving brand equity, business outcomes, and sales performance.
Keywords
Luxury brand, Customer, Social Media, Generation Z, Consumer Psychology
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Cite this article
Chen,Q.;Li,Z.;Zhao,L.;An,Z.;Qiu,X. (2025). Effective Social Media Strategies for Engaging Younger Audiences: Best Practices for Luxury Brands Targeting Millennials and Gen Z. Communications in Humanities Research,70,57-68.
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