1. Introduction
The emergence of social media platforms has had a significant impact on human life [1-3]. Different social media platforms allow people to communicate anytime and anywhere, which not only enriches their leisure time but also provides employment opportunities for more and more people [4, 5]. Nowadays, there are many mainstream social media platforms such as WeChat, TikTok and Tencent, as shown in Table 1.
Table 1: Downloads of Mainstream Software (Huawei AppGallery)
Social | Downloads |
1. TikTok | 48.2billion times |
2. AAuto Quicker | 31.8billion times |
3. Micro Blog | 22.1 billion times |
4. Tencent Video | 21.3 billion times |
5. WeChat | 19.8billion times |
6. Little Red Book | 17.2billion times |
TikTok primarily focuses on entertainment videos to attract a wider user base [6]. Users can like and comment on videos that interest them, and these interactive features help bridge the gap between creators and viewers. There is also a small portion of users on this platform who engage in live streaming to promote and sell products. The functionalities offered by TikTok attract a diverse age group of users. The main users are teenagers and middle-aged people. This group of users often experiences high work-related stress and turns to social media platforms for relaxation. Coincidentally, the short videos on TikTok provide joy to users, and there are also internet trends and catchphrases that help users stay up to date with the latest trends.
Weibo often features a plethora of current affairs news, the release of trending events, and its “hot search” list allows users to stay informed about significant happenings in different regions, as well as various entertainment highlights and celebrity updates in real time [7]. In Weibo, user can find a wealth of content, including sports videos, news coverage, entertainment, and much more. This social media platform primarily caters to a younger audience, fans of celebrities, and official accounts where people can access the latest news. Users can express their opinions on hot topics and share their own lives on Weibo as well. Fans of celebrities can use Weibo to follow their favorite stars’ accounts.
Tencent Video’s primary focus is on long-form videos, offering users a vast library of movies, variety shows, and TV series. Users can enhance their viewing experience by purchasing memberships to access full-length content and enjoy high-definition visuals. Tencent Video focuses on young people. Most users are from the “post-90s” generation (born in the 1990s). Because young people tend to follow trending TV shows and series, Tencent Video serves as an excellent platform for this demographic.
WeChat’s primary function is communication. Users can engage in audio and video chats with friends and create group chats. Furthermore, WeChat’s Moments feature allows users to share their daily lives with friends, while WeChat mini programs offer various functions to make people’s lives more convenient. WeChat has a broad and diverse user base, and many companies and schools choose to establish group chats within WeChat due to its high level of privacy protection.
The primary function of Xiaohongshu is for people to share short videos about their daily lives. In Xiaohongshu, most of the content consists of original videos made by content creators, with a primary focus on sharing. The platform features a wealth of videos related to beauty, fashion, and shopping. Hence, most users on Xiaohongshu are female. Moreover, Xiaohongshu has a unique search feature that allows users to discover more videos that match their preferences.
Xiaohongshu features a diverse range of content, including various original videos themed with, for example, fashion, beauty, and more [8-10]. Furthermore, Xiaohongshu plays a supportive role in everyday life by addressing practical matters and serves as a trendsetter, guiding the latest trends. The aim of this study is to help more people understand and use Xiaohongshu. In conclusion, the research findings suggest that while Xiaohongshu may not be a mainstream social media platform now, it is on an upward trajectory with an increasing number of users.
2. Analysis of the Characteristics of Xiaohongshu
2.1. The Audience Group of Xiaohongshu
According to big data statistics, most users on the Xiaohongshu platform are female, but there is an ongoing transformation in the community’s user composition. The male user ratio has increased from single digits to 30%, and the community is continually generating new content trends. Both content and user growth are still ongoing. Among them, the post-90s and post-95s are the most active user groups. Data disclosed at the 2022 Xiaohongshu Business Ecosystem Conference reveals that the platform currently has 200 million monthly active users, with 72% of them being from the post-90s generation. Users from first- and second-tier cities make up 50% of the user base, and the number of content creators has surpassed 43 million. With the diversification of content, the proportion of male users has risen to 30%. Data from iiMedia Research indicates that in 2023, over 80% of Chinese Xiaohongshu users reported using the platform daily, with over 50% of users indicating that they use Xiaohongshu multiple times a day. Users use Xiaohongshu frequently, making the community platform highly active daily (Figure 1).
Figure 1: The Usage Frequency of Xiaohongshu Users in China in 2023
According to data from iiMedia Research in 2023, among Xiaohongshu users in China of different genders, female users primarily focus on information related to beauty makeup and skincare, losing weight and health preservation, and beauty and haircare. On the other hand, male users primarily focus on information related to skill development, travel guides, and sports and fitness. Most users on the Xiaohongshu platform are female, but there is an ongoing transformation in the community’s user composition. The community is continually generating new content trends.
2.2. Three Sections of Xiaohongshu
Xiaohongshu consists of three major sections: Community, Enterprise Accounts, and Welfare Club. The Community module operates on a user-generated content (UGC) model, where young people record and share various aspects of their lives, including their shopping experiences and other aspects of a better life, using text, images, videos, and more. The content spans a wide range of life’s domains. Each day, the community notes garner more than 8 billion reads. The platform collects data on users’ lifestyle habits and related information. Through extensive data analysis and calculations, it achieves precise and efficient matching between notes and users, ultimately boosting users’ purchasing desires. Reasons Why Chinese Xiaohongshu Users Trust the Platform According to data from iiMedia Research in 2023, regarding the reasons why Xiaohongshu users in China trust the platform’s recommended content, 72% of users cite the high quality of Xiaohongshu’s visual and textual content, 59.2% of users appreciate the comprehensive and detailed product recommendations on Xiaohongshu, and 51.9% of users find Xiaohongshu’s product reviews to be authentic and trustworthy. From the analysis of users’ trust in recommended content, we can roughly see a good operation ecology within Xiaohongshu. When most people consume others’ life experiences on Xiaohongshu and refer to sharing content about shopping, games, and gastronomy, new content producers will also publish more high-quality content according to the standards of this community, thus forming a virtuous circle.
3. Analysis of Core Competitiveness of Xiaohongshu
3.1. A Platform for Concentration of High-net-worth Users
Among the more than 260 million monthly active users of the platform, 70% are post-90s generation, and half are distributed in tier 1-2 cities. Behind these data, a clear and typical image of Xiaohongshu consumers has emerged: highly educated and high-income urban young people. They love life and live with good taste and have certain purchasing power—” more attention and interaction in such fields as fashion, beauty, lifestyle”.
3.2. Positioned as an Open Community
In the era of self-media, information transmission is convenient and fast. By building a UGC sharing community, many users who like to record their lives have been quickly attracted. By tapping into women’s natural inclination for sharing, the platform harnesses their enthusiasm for exploration and converts it into shared notes, including using tips and recommendation notes, as well as those for various fields such as clothing, makeup, and tourism. Xiaohongshu offers more than just excellent word-of-mouth resources; its reputation is rapidly growing and spreading, allowing users to discover and learn more about various brands, products, and services. All notes in the community are created by users, ensuring that product highlights and word-of-mouth are shared without excessive commercial recommendations. When unsure about what to buy or what suits them best, users can turn to Xiaohongshu to find solutions to their shopping dilemmas. The longer users engage with Xiaohongshu, the easier it becomes for them to find products that match their preferences. This not only increases user loyalty but also greatly stimulates their desire to shop. (Currently, Xiaohongshu’s e-commerce platform adds over 200,000 notes daily. As users explore the community, they not only enjoy the shopping experience but also engage in sharing and interaction, which further fuels their enjoyment and enthusiasm to contribute their own notes, enhancing the community’s activity and promoting greater user engagement. Users on Xiaohongshu are not only consumers; they also become promoters.)
3.3. Full-category Independent Service Functions
During the initial registration process on Xiaohongshu, users are required to select their interest tags, like travel, makeup, fitness, and men’s clothing. By integrating these tags into the platform, Xiaohongshu integrates content created by users according to these tags, providing different groups of people with opportunities to discover one another and enabling space for users to freely express their personal opinions and ideas. Users’ words, suggestions, and experiences are completely based on their own preferences. As original content of users, they make consumers more confident in the authenticity of the content pushed by posts and establish a good reputation among users who also like or yearn for certain products. Word-of-mouth communication greatly improves the communication effect and enhances user stickiness. Xiaohongshu has built an independent service function for users. Users can independently search all kinds of posts, find what they need and like, and then complete the processes such as ordering, payment, and after-sales on the Welfare Club. Through continuous optimization and improvement of the platform process and page, the efficiency of independent services is improved as much as possible. Based on the data collected by the platform and according to users’ search and purchase records, Xiaohongshu can establish user profiles, determine user characteristics, recommend products to users in a targeted manner, and recommend specific products to users matched, thereby improving user experience and further consolidate customer relationships.
3.4. Original Short Videos of Social Networking and Lifestyle
The original short videos shared by users in Xiaohongshu have made social networking a success because there are many videos in Xiaohongshu. Therefore, social functions only account for a small proportion of Xiaohongshu. Only comments and followers can chat with each other. Besides, Xiaohongshu entered the market in the form of short videos. Therefore, it is the short videos shared by users that complete the current social function. I think the two have a very close relationship. If Xiaohongshu loses the sharing of lifestyle short videos one day, no number of social media platforms can be used. Since there is no video in the content, users who want to express their opinions in the comments cannot communicate with the content. If there is no comment function, people can’t make their own suggestions, and there will be no likes and followers. As a result, creators who share original videos lose their incentive to post. Gradually, the social media platform will fade out of public view. Therefore, this paper believes that there is a very close relationship between social networking and lifestyle short videos shared by users.
3.5. Rich and Detailed Recommendation Contents
Although Xiaohongshu is an information-sharing platform, users focus on sharing high-quality recommendation posts for reasons such as other people’s or social identity, unlike general search engines that have all kinds of low-quality and useless information. Therefore, users will carefully study and collect all kinds of information before producing posts. Trying to achieve professional post-output requires a certain level of education as the basis. Therefore, most users participating in Xiaohongshu’s “recommendation” behavior are highly educated scholars with generally high education backgrounds.
4. Analysis of Xiaohongshu and Similar Social Media Platforms
4.1. Comparative Analysis of Xiaohongshu and Other Social Media Platforms
(1) User data
Both Weibo and Xiaohongshu contribute over 50% of female users, with 99% using Xiaohongshu. In terms of the Target Group Index, there is little difference between Weibo and Xiaohongshu in the population aged 26-35, who constitute the main force in the current consumer market.
The proportion of male and female on TikTok is roughly the same, but its proportion of female is far lower than that in Xiaohongshu. In terms of age distribution, the number of people aged 19-30 in TikTok is much fewer than that in Xiaohongshu. TikTok is targeted at young people and focuses on entertainment and advertising, mainly consisting of the post-90s, post-95s and post-00s generations.
TikTok: The core users are aged 18-40, among which the post-90s generation accounts for 50% and female users account for 51%; they are distributed in tier 1-4 cities, mainly in Guangdong, Jiangsu and Shandong provinces.
Xiaohongshu: The core users are aged 16-34, among which the post-90s generation accounts for 70%. Most of them are female users, accounting for 70%; they are distributed in tier 1-2 cities, mainly in Shenzhen, Shanghai and Beijing, as shown in Table 2.
Table 2: User Characteristics Analysis.
Platform | G | TGI of Users on Each Platform | ||||
Male | Female | Aged 1-18 | Aged 19-25 | Aged 26-30 | Aged 31-35 | |
Micro Blog | 45% | 55% | 149 | 172 | 175 | 156 |
56% | 44% | 100 | 101 | 101 | 101 | |
TikTok | 52% | 48% | 105 | 106 | 108 | 112 |
Kwai | 59% | 41% | 117 | 59 | 88 | 109 |
bilibili | 61% | 39% | 156 | 189 | 154 | 136 |
Xiaohongshu | 31% | 69% | 128 | 156 | 171 | 155 |
Zhihu | 54.89% | 45.11% | Data source: China KOL Marketing Trend Report 2023 by Weiboyi |
(2) Monthly active user scale.
Table 3: Monthly User Activity.
Platform | TikTok | Kwai | Bilibili | Xiaohongshu | Zhihu | ||
Monthly active users | 1.2 billion | 680 million | 582 million | 390 million | 294 million | 200 million | 102 million |
Weibo has nearly three times as many monthly active users as Xiaohongshu. As Xiaohongshu is still in the development stage, its users are growing relatively fast, as shown in Table 3.
TikTok has three times as many monthly active users as Xiaohongshu.
(3) Contents
To release short videos on TikTok, one need not be a creator, and the platform has certain characteristics of dissemination and flow rate attraction. Therefore, while many uploaded videos are of vulgar taste, such fun and entertainment generate jobs by creation.
On the contrary, most of the contents and forms in Xiaohongshu are about personal original life aesthetics, clothing matching, gastronomy and travel sharing, which should provide emotional experiences with high quality. Hence, users often offer high-quality material information through a series of evaluations, tests, comparisons and trials. Therefore, Xiaohongshu’s high-quality content can attract long-tail traffic and deliver more long-term results.
Compared with TikTok, users of Xiaohongshu prefer search. The large number of users using Xiaohongshu embrace specific goals (such as checking various tutorials or fitness), rather than lounging around for entertainment like those in TikTok. It is precisely because users like to search contents for consumption that Xiaohongshu’s posts have a profound impact. Compared with the sudden rise of TikTok, Xiaohongshu’s hit posts have seen a relatively slow but continuous increase in likes, but the life cycle of content is very long. A popular content can be liked for a month at a high frequency and for six months at a low frequency.
5. Other advantages of Xiaohongshu
50 questionnaires were released to investigate students’ understanding and use frequency of Xiaohongshu (Table 4).
Table 4: questionnaire results
Item | Options | Counts | Frequency (%) |
1. Do you use Xiaohongshu? | Yes | 39 | 78 |
No | 11 | 22 | |
2. What factors do you value when choosing Xiaohongshu APP? | Richness of functions | 12 | 24 |
Software page design | 9 | 18 | |
Software advertising | 6 | 12 | |
Entertainment | 10 | 20 | |
Practicality | 11 | 22 | |
User comments | 2 | 4 | |
3. Why do you use Xiaohongshu? | Share your good stuff | 8 | 16 |
Browse posts to improve knowledge | 8 | 16 | |
Purchase useful goods and avoid making wrong choices | 7 | 14 | |
Watch videos of bloggers recommending products | 6 | 12 | |
Watch short videos | 10 | 20 | |
Kill time | 11 | 22 | |
4. What are you interested in about Xiaohongshu? | Beauty makeup and skincare | 9 | 18 |
Tourist attractions | 11 | 22 | |
Delicacy recommendation | 12 | 24 | |
Clothing matching | 10 | 20 | |
Fitness and dance | 8 | 16 | |
5. How often do you use Xiaohongshu? | Frequently | 20 | 40 |
Occasionally | 9 | 18 | |
Not commonly used | 2 | 4 | |
Almost every day | 19 | 38 |
6. Conclusion
Nowadays, social media has been used widely. They enable people to get in touch with others whenever and wherever they want, enhance interpersonal communication and broaden the social circle. Xiaohongshu has a unique search mode and implements full-category automated service functions, which has greatly increased its user volume. In general, XiaoHongshu is not the mainstream software at present, but because XiaoHongshu has a special search function that can accurately push, and the short video is of high quality, more and more people will use this social software at the development stage.
References
[1]. Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business horizons, 53(1), 59-68.
[2]. Schober, M. F., Pasek, J., Guggenheim, L., Lampe, C., & Conrad, F. G. (2016). Social media analyses for social measurement. Public opinion quarterly, 80(1), 180-211.
[3]. Carr, C. T., & Hayes, R. A. (2015). Social media: Defining, developing, and divining. Atlantic journal of communication, 23(1), 46-65.
[4]. Asur, S., & Huberman, B. A. (2010, August). Predicting the future with social media. In 2010 IEEE/WIC/ACM international conference on web intelligence and intelligent agent technology (Vol. 1, pp. 492-499). IEEE.
[5]. Vandenbosch, L., Fardouly, J., & Tiggemann, M. (2022). Social media and body image: Recent trends and future directions. Current opinion in psychology, 45, 101289.
[6]. Harriger, J. A., Thompson, J. K., & Tiggemann, M. (2023). TikTok, TikTok, the time is now: Future directions in social media and body image. Body Image, 44, 222-226.
[7]. Pang, H., Liu, J., & Lu, J. (2022). Tackling fake news in socially mediated public spheres: A comparison of Weibo and WeChat. Technology in Society, 70, 102004.
[8]. Xu, Y., & Wang, Y. (2022, November). The Influence of Chinese Social Media “Xiaohongshu” on Appearance Anxiety Among University Students in Shanghai. In 2022 International Conference on Science Education and Art Appreciation (SEAA 2022) (pp. 1438-1444). Atlantis Press.
[9]. Chi, H., Liu, R., & Pan, J. (2022). Users’ Behaviour under the Uneven Gender Ratio of Social Media Platforms-Taking Hupu and Xiaohongshu as Examples. In SHS Web of Conferences (Vol. 148, p. 03003). EDP Sciences.
[10]. Guo, J. (2022). The postfeminist entrepreneurial self and the platformisation of labour: A case study of yesheng female lifestyle bloggers on Xiaohongshu. Global Media and China, 7(3), 303-318.
Cite this article
Xie,X. (2024). Competitiveness of Social Media Platforms—A Case Study of Xiaohongshu. Lecture Notes in Education Psychology and Public Media,36,253-260.
Data availability
The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.
Disclaimer/Publisher's Note
The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of EWA Publishing and/or the editor(s). EWA Publishing and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content.
About volume
Volume title: Proceedings of the 2nd International Conference on Social Psychology and Humanity Studies
© 2024 by the author(s). Licensee EWA Publishing, Oxford, UK. This article is an open access article distributed under the terms and
conditions of the Creative Commons Attribution (CC BY) license. Authors who
publish this series agree to the following terms:
1. Authors retain copyright and grant the series right of first publication with the work simultaneously licensed under a Creative Commons
Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this
series.
2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the series's published
version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial
publication in this series.
3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and
during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See
Open access policy for details).
References
[1]. Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business horizons, 53(1), 59-68.
[2]. Schober, M. F., Pasek, J., Guggenheim, L., Lampe, C., & Conrad, F. G. (2016). Social media analyses for social measurement. Public opinion quarterly, 80(1), 180-211.
[3]. Carr, C. T., & Hayes, R. A. (2015). Social media: Defining, developing, and divining. Atlantic journal of communication, 23(1), 46-65.
[4]. Asur, S., & Huberman, B. A. (2010, August). Predicting the future with social media. In 2010 IEEE/WIC/ACM international conference on web intelligence and intelligent agent technology (Vol. 1, pp. 492-499). IEEE.
[5]. Vandenbosch, L., Fardouly, J., & Tiggemann, M. (2022). Social media and body image: Recent trends and future directions. Current opinion in psychology, 45, 101289.
[6]. Harriger, J. A., Thompson, J. K., & Tiggemann, M. (2023). TikTok, TikTok, the time is now: Future directions in social media and body image. Body Image, 44, 222-226.
[7]. Pang, H., Liu, J., & Lu, J. (2022). Tackling fake news in socially mediated public spheres: A comparison of Weibo and WeChat. Technology in Society, 70, 102004.
[8]. Xu, Y., & Wang, Y. (2022, November). The Influence of Chinese Social Media “Xiaohongshu” on Appearance Anxiety Among University Students in Shanghai. In 2022 International Conference on Science Education and Art Appreciation (SEAA 2022) (pp. 1438-1444). Atlantis Press.
[9]. Chi, H., Liu, R., & Pan, J. (2022). Users’ Behaviour under the Uneven Gender Ratio of Social Media Platforms-Taking Hupu and Xiaohongshu as Examples. In SHS Web of Conferences (Vol. 148, p. 03003). EDP Sciences.
[10]. Guo, J. (2022). The postfeminist entrepreneurial self and the platformisation of labour: A case study of yesheng female lifestyle bloggers on Xiaohongshu. Global Media and China, 7(3), 303-318.