
Enhancing Supply Chain Management Through Artificial Intelligence: A Case Study of JD Logistics
- 1 Northwest University, Xi’an, China,710127
- 2 Xi’an Jiaotong-Liverpool University, Suzhou, China, 215000
- 3 Shanghai Maritime University, Shanghai, China, 201306
* Author to whom correspondence should be addressed.
Abstract
With the intensification of global economic competition, enterprises face the challenge of improving the supply chain management efficiency, and AI technology, as an emerging field in computer science, can provide effective solutions. As a leading e-commerce logistics service provider in China, JD Logistics has accumulated a wealth of logistics technology capabilities and digital transformation experience within and outside the JD Group. Using JD Logistics as a case study, this paper discusses the application of AI technology in supply chain management and its impact on enterprise responsiveness and operational efficiency. AI technology has significantly improved the supply chain operational efficiency and responsiveness of JD Logistics by applying intelligent supply chain planning, predictive analysis and intelligent decision-making. The study systematically summarizes the key role of AI technology in optimizing supply chain management through a literature review and specific case studies, providing an important reference and practical experience for enterprises to achieve digital transformation.
Keywords
Artificial Intelligence, Supply Chain Management, Intelligent Decision-making, JD Logistics
[1]. Bala, P. K. (2012). Improving inventory performance with clustering-based demand forecasts. Journal of Modelling in Management, 7(1), 23-37.
[2]. Cavalcante, I. M., Frazzon, E. M., Forcellini, F. A., & Ivanov, D. (2019). A supervised machine learning approach to data-driven simulation of resilient supplier selection in digital manufacturing. International Journal of Information Management, 49, 86-97.
[3]. Zhang, X., Adamatzky, A., Yang, X., Yang, H., Mahadevan, S., & Deng, Y. (2016). A Physarum-inspired approach to supply chain network design. Science China Information Sciences, 59.
[4]. Mortazavi, A., Khamseh, A. A., & Azimi, P. (2015). Designing of an intelligent self-adaptive model for supply chain ordering management system. Engineering Applications of Artificial Intelligence, 37, 207-220.
[5]. Salhab, H., Allahham, M., Abu-AlSondos, I., Frangieh, R., Alkhwaldi, A., & Ali, B. (2023). Inventory competition, artificial intelligence, and quality improvement decisions in supply chains with digital marketing. Uncertain Supply Chain Management, 11(4), 1915-1924.
[6]. Sodhi, M. S., & Tang, C. S. (2021). Supply chain management for extreme conditions: Research opportunities. Journal of Supply Chain Management, 57(1), 7-16.
[7]. Dolgui, A., & Ivanov, D. (2022). 5G in digital supply chain and operations management: fostering flexibility, end-to-end connectivity and real-time visibility through internet-of-everything. International Journal of Production Research, 60(2), 442-451.
[8]. Wenjie, J. Performance Evaluation and Strategic Recommendations for JD Group Based on the Balanced Scorecard. Academic Journal of Business & Management, 5(23), 91-97.
[9]. Gyory, J. T., Soria Zurita, N. F., Martin, J., Balon, C., McComb, C., Kotovsky, K., & Cagan, J. (2022). Human versus artificial intelligence: A data-driven approach to real-time process management during complex engineering design. Journal of Mechanical Design, 144(2), 021405.
[10]. Haleem, A., Javaid, M., Qadri, M. A., Singh, R. P., & Suman, R. (2022). Artificial intelligence (AI) applications for marketing: A literature-based study. International Journal of Intelligent Networks, 3, 119-132.
Cite this article
Pan,Y.;Wang,X.;Ye,Q. (2024). Enhancing Supply Chain Management Through Artificial Intelligence: A Case Study of JD Logistics. Advances in Economics, Management and Political Sciences,109,116-121.
Data availability
The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.
Disclaimer/Publisher's Note
The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of EWA Publishing and/or the editor(s). EWA Publishing and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content.
About volume
Volume title: Proceedings of ICEMGD 2024 Workshop: Innovative Strategies in Microeconomic Business Management
© 2024 by the author(s). Licensee EWA Publishing, Oxford, UK. This article is an open access article distributed under the terms and
conditions of the Creative Commons Attribution (CC BY) license. Authors who
publish this series agree to the following terms:
1. Authors retain copyright and grant the series right of first publication with the work simultaneously licensed under a Creative Commons
Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this
series.
2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the series's published
version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial
publication in this series.
3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and
during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See
Open access policy for details).