The Impact of Culture Clashes on Employee Satisfaction in Multinational Companies in China

Research Article
Open access

The Impact of Culture Clashes on Employee Satisfaction in Multinational Companies in China

Yuan Wang 1*
  • 1 Chengdu Tianfu School    
  • *corresponding author wangyuanelsie@sina.com
Published on 13 September 2023 | https://doi.org/10.54254/2754-1169/9/20230380
AEMPS Vol.9
ISSN (Print): 2754-1177
ISSN (Online): 2754-1169
ISBN (Print): 978-1-915371-45-4
ISBN (Online): 978-1-915371-46-1

Abstract

With the globalisation of the economy, more and more companies are operating abroad and developing into multinational companies. Due to the differences in political systems, cultural backgrounds and language environments in different countries and regions, cross-cultural conflicts in companies are inevitable and are becoming more pronounced over time. This paper examines whether cross-cultural conflict has an impact on employee satisfaction through a review of previous literature. The paper first examines the four dimensions of culture, uncertainty avoidance, religion and language, and then examines employee satisfaction in terms of religion, language, management style and cross-cultural competencies, and finally combines the two to identify the links. It was found that language, religion and culture conflict are the main reasons for the decline in employee satisfaction, while for managers, their own intercultural competencies also have an impact on their satisfaction. The research in this paper helps to make companies pay more attention to cross-cultural conflicts within the company as a way to maintain employee satisfaction.

Keywords:

culture conflict, employee satisfaction

Wang,Y. (2023). The Impact of Culture Clashes on Employee Satisfaction in Multinational Companies in China. Advances in Economics, Management and Political Sciences,9,211-215.
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References

[1]. Amadeo, K. (2013). Cultural diversity. Retrieved from.

[2]. Martin, G. C. (2014). The effects of cultural diversity in the workplace. Journal of diversity management (JDM), 9(2), 89-92.

[3]. Hofstede, G., & Fink, G. (2007). Culture: organisations, personalities and nations. Gerhard Fink interviews Geert Hofstede. European Journal of International Management, 1(1-2), 14-22.

[4]. Li, X. (2010). An analysis of the differences between Chinese and Western management thinking and its implications for human resource management in state-owned enterprises. Times Economic and Trade, (16), 221-222.

[5]. Yuan A.Y. (2006). An analysis of the difference of values in Chinese and Western management culture. Guangxi Social Science, (7), 184-188.

[6]. Chen S.G. (2006). An analysis of the cultural differences between Chinese and Western management thinking. Gansu Agriculture, (9X), 142-143.

[7]. Yu, M.N. & Peng, X.J. (2014). Analysis of the causes of cross-cultural conflicts among foreign employees in less developed regions. Journal of Huaihai University of Technology: Humanities and Social Sciences Edition, 12(3), 113-115.

[8]. Hoppock, R. (1935). Job satisfaction.

[9]. Vroom, V. H. (1964). Work and motivation.

[10]. Porter, L. W., & Lawler, E. E. (1968). Managerial attitudes and performance.

[11]. Herzberg, F. (2017). Motivation to work. Routledge.

[12]. Adams, J. S. (2005). Equity theory. Organizational behavior I: Essential theories of motivation and leadership, 134-159. Dubinsky, A. J., & Levy, M. (1989). Influence of organizational fairness on work outcomes of re. Journal of Retailing, 65(2), 221.

[13]. Herzberg, F. (2017). Motivation to work. Routledge.

[14]. Ma W. (2020). Research on employee satisfaction strategies after M&A (Master's thesis, Tianjin Normal University).

[15]. Bai Y. (2022). A study on employee satisfaction in companies (Master's thesis, Hebei University of Economics and Business).

[16]. Amaram, D. I. (2007). Cultural diversity: Implications for workplace management. Journal of Diversity Management (JDM), 2(4), 1-6.

[17]. Zhang J.N. (2019). A literature review on cross-cultural management in multinational corporations. Collection, 33.

[18]. Obinna, A. K., & Farkas, M. F. (2011). Cultural conflict management program for firms and organizations. International Journal of Business and Management Studies, 3(2), 1-10.

[19]. Guo, Y., & Cai, J. F. (2013). The impact of cross-cultural competency on job satisfaction among Chinese expatriates. Future & Development, (12), 92-97.

[20]. Hofstede, G. (2003). Cultural dimensions. www.geert-hofstede.com.

[21]. Mendenhall, M. E., Osland, J. S., Bird, A., Oddou, G. R., Maznevski, M. L., Stevens, M. J., & Stahl, G. K. (2013). Global leadership. New York: Routledge.


Cite this article

Wang,Y. (2023). The Impact of Culture Clashes on Employee Satisfaction in Multinational Companies in China. Advances in Economics, Management and Political Sciences,9,211-215.

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About volume

Volume title: Proceedings of the 2nd International Conference on Business and Policy Studies

ISBN:978-1-915371-45-4(Print) / 978-1-915371-46-1(Online)
Editor:Canh Thien Dang, Javier Cifuentes-Faura
Conference website: https://2023.confbps.org/
Conference date: 26 February 2023
Series: Advances in Economics, Management and Political Sciences
Volume number: Vol.9
ISSN:2754-1169(Print) / 2754-1177(Online)

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References

[1]. Amadeo, K. (2013). Cultural diversity. Retrieved from.

[2]. Martin, G. C. (2014). The effects of cultural diversity in the workplace. Journal of diversity management (JDM), 9(2), 89-92.

[3]. Hofstede, G., & Fink, G. (2007). Culture: organisations, personalities and nations. Gerhard Fink interviews Geert Hofstede. European Journal of International Management, 1(1-2), 14-22.

[4]. Li, X. (2010). An analysis of the differences between Chinese and Western management thinking and its implications for human resource management in state-owned enterprises. Times Economic and Trade, (16), 221-222.

[5]. Yuan A.Y. (2006). An analysis of the difference of values in Chinese and Western management culture. Guangxi Social Science, (7), 184-188.

[6]. Chen S.G. (2006). An analysis of the cultural differences between Chinese and Western management thinking. Gansu Agriculture, (9X), 142-143.

[7]. Yu, M.N. & Peng, X.J. (2014). Analysis of the causes of cross-cultural conflicts among foreign employees in less developed regions. Journal of Huaihai University of Technology: Humanities and Social Sciences Edition, 12(3), 113-115.

[8]. Hoppock, R. (1935). Job satisfaction.

[9]. Vroom, V. H. (1964). Work and motivation.

[10]. Porter, L. W., & Lawler, E. E. (1968). Managerial attitudes and performance.

[11]. Herzberg, F. (2017). Motivation to work. Routledge.

[12]. Adams, J. S. (2005). Equity theory. Organizational behavior I: Essential theories of motivation and leadership, 134-159. Dubinsky, A. J., & Levy, M. (1989). Influence of organizational fairness on work outcomes of re. Journal of Retailing, 65(2), 221.

[13]. Herzberg, F. (2017). Motivation to work. Routledge.

[14]. Ma W. (2020). Research on employee satisfaction strategies after M&A (Master's thesis, Tianjin Normal University).

[15]. Bai Y. (2022). A study on employee satisfaction in companies (Master's thesis, Hebei University of Economics and Business).

[16]. Amaram, D. I. (2007). Cultural diversity: Implications for workplace management. Journal of Diversity Management (JDM), 2(4), 1-6.

[17]. Zhang J.N. (2019). A literature review on cross-cultural management in multinational corporations. Collection, 33.

[18]. Obinna, A. K., & Farkas, M. F. (2011). Cultural conflict management program for firms and organizations. International Journal of Business and Management Studies, 3(2), 1-10.

[19]. Guo, Y., & Cai, J. F. (2013). The impact of cross-cultural competency on job satisfaction among Chinese expatriates. Future & Development, (12), 92-97.

[20]. Hofstede, G. (2003). Cultural dimensions. www.geert-hofstede.com.

[21]. Mendenhall, M. E., Osland, J. S., Bird, A., Oddou, G. R., Maznevski, M. L., Stevens, M. J., & Stahl, G. K. (2013). Global leadership. New York: Routledge.