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Workplace Ambiance: Crucial for Mental Well-being
- 1 Johns Hopkins University
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Abstract
This article delves into how the workplace affects one's mental health. Through a case study of a Chinese telecommunications customer service agent, it illustrates how job stress, career confusion, and emotional/social distress can impact employees' psyche. The article suggests multiple intervention strategies, such as psychological counseling, behavioral intervention, mindset adjustment, self-confidence building, interpersonal relationship improvement, and social skill enhancement. The aim is to assist employees in effectively addressing workplace challenges and fostering professional development. The results of the interviews indicate that individuals can effectively reduce psychological stress, restore work motivation, and significantly improve their overall quality of life after receiving psychological counseling and behavioral interventions. These interventions do not only help individuals better adapt to the work environment, but also help them find more satisfaction and accomplishment in their careers. Through this comprehensive intervention approach, individuals can better manage their emotions and establish a healthier work-life balance, thus maintaining a positive attitude in the workplace and achieving mutual growth for both the individual and the organization.
Keywords
work environment, mental health, career development, emotional distress, social skills
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Cite this article
Li,S. (2025). Workplace Ambiance: Crucial for Mental Well-being. Lecture Notes in Education Psychology and Public Media,83,59-63.
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Volume title: Proceedings of the 2nd International Conference on Global Politics and Socio-Humanities
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