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Optimization of service quality management in clinical processes
- 1 Guangdong University of Science and Technology
- 2 Guangdong University of Science and Technology
* Author to whom correspondence should be addressed.
Abstract
This study aims to explore the specific application and optimization strategies of service management in clinical practice, with the core goal of improving the quality of medical services, enhancing patient satisfaction, and optimizing the allocation of medical resources. Through continuous improvement and optimization of service management strategies, we hope to promote the development of the medical service system towards a healthier and more efficient direction, and provide patients with higher quality and professional medical services. Meanwhile, this effort will also contribute to enhancing the comprehensive competitiveness and social image of medical institutions, laying a solid foundation for building a more harmonious and trustworthy doctor-patient relationship. We believe that through continuous research and practice, we can create a better medical environment for patients and inject new vitality into the development of the medical service industry.
Keywords
service management, clinical process, optimization strategy, medical service quality
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Cite this article
Zhang,J.;An,X. (2024). Optimization of service quality management in clinical processes. Journal of Clinical Technology and Theory,1,19-22.
Data availability
The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.
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Journal：Journal of Clinical Technology and Theory
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