Research Article
Open access
Published on 7 January 2025
Download pdf
Chen,Y. (2025). Research on the Optimization of Starbucks’ Marketing Strategy. Advances in Economics, Management and Political Sciences,153,97-102.
Export citation

Research on the Optimization of Starbucks’ Marketing Strategy

Yiming Chen *,1,
  • 1 Xiamen Foreign Language School

* Author to whom correspondence should be addressed.

https://doi.org/10.54254/2754-1169/2024.19509

Abstract

With the rapid advancement of the Internet and the advent of the new retail era, customer behaviour and perceptions are undergoing significant changes. The coffee market, as an emerging consumption domain, is demonstrating a rapid growth trend in China. Against this backdrop, Starbucks, a globally renowned coffee chain brand, is encountering unprecedented challenges and opportunities in its marketing strategies. This paper takes Starbucks as a case study and employs methods of literature review and case analysis, alongside frameworks like Porter's Five Forces Model, PEST Analysis Model, and 4P Marketing Theory, to comprehensively dissect the macro and industry environment confronting Starbucks in its current marketing endeavors. It delves into its marketing strategies and proposes feasible optimization schemes for service marketing strategies. The research reveals that Starbucks has distinct strategies in product, price, place, and promotion, yet there are still areas that require improvement. Consequently, this paper puts forward several viable optimization suggestions, including enhancing product innovation, standardizing pricing mechanisms, expanding marketing places, and enriching promotional approaches. Implementing these strategies is anticipated to provide valuable references and inspirations for Starbucks to enhance its marketing efficacy and better address market challenges.

Keywords

New retail, Environmental analysis, Marketing strategy, Starbucks

[1]. China Coffee Market-Growth, Trends and Forecasts (2019-2024)[J]. Mordor Intelligence,2019.

[2]. Liu Y, Lopez R A. The impact of social media conversations on consumer brand choices[J]. Marketing Letters, 2016, 27: 1-13.

[3]. Ibrahim B, Aljarah A, Sawaftah D. Linking social media marketing activities to revisit intention through brand trust and brand loyalty on the coffee shop facebook pages: Exploring sequential mediation mechanism[J]. Sustainability, 2021, 13(4): 227.

[4]. Guo Yun, Cai Xia, Zhu Xiaochun, et al. Exploration of Marketing Strategies under New Media Technology [J]. Chinese Market, 2022, (12): 125-127.

[5]. Yang Xiaodong. Marketing Optimization Strategies for Retail Enterprises from the Perspective of Value Chain Theory [J]. Investment and Business, 2023, 34 (05): 125-127.

[6]. Li Qing. The Impact and Countermeasures of Online Retail on the Transformation and Development of China's Department Store Industry [J]. Business Economics Research, 2020, (01): 37-40.

[7]. Lu Menghua. Marketing Strategies of SMEs in the Mobile Internet Environment [J]. Mall Modernization, 2024, (09): 35-37.

[8]. Zeng Meifen Innovative thinking on marketing of small and medium-sized enterprises in China under the background of "the Belt and Road" [J]. Market Modernization, 2021, (15): 51-53.

[9]. Su Yan Research on the Marketing Strategy of Empowering Physical Retail Stores with "Community+Mini Program" [J]. Bohai Rim Economic Outlook, 2020, (06):59-60.

[10]. Wang Chen. Brand Marketing Strategy Analysis of China's Fast Moving Consumer Goods Industry under the Background of New Retail [J]. Chinese Market, 2024, (05): 128-131.

[11]. Zhou Fan. Analysis of the Marketing Strategy of Tea Yan Yue Se for Generation Z Based on the 4P Theory [J]. News and Communication, 2022, (09): 12-14.

[12]. Li Meiyi. Development Logic and Strategy of New Retail Community Marketing under the Background of Consumption Upgrading [J]. Chinese Market, 2023, (01):127-129.

[13]. Yin Yiding. New Media Strategy in the New Marketing Era [J]. Tsinghua Management Review, 2022, (05): 6-14.

Cite this article

Chen,Y. (2025). Research on the Optimization of Starbucks’ Marketing Strategy. Advances in Economics, Management and Political Sciences,153,97-102.

Data availability

The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.

Disclaimer/Publisher's Note

The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of EWA Publishing and/or the editor(s). EWA Publishing and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content.

About volume

Volume title: Proceedings of the 3rd International Conference on Financial Technology and Business Analysis

Conference website: https://2024.icftba.org/
ISBN:978-1-83558-861-1(Print) / 978-1-83558-862-8(Online)
Conference date: 4 December 2024
Editor:Ursula Faura-Martínez
Series: Advances in Economics, Management and Political Sciences
Volume number: Vol.153
ISSN:2754-1169(Print) / 2754-1177(Online)

© 2024 by the author(s). Licensee EWA Publishing, Oxford, UK. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license. Authors who publish this series agree to the following terms:
1. Authors retain copyright and grant the series right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this series.
2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the series's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this series.
3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See Open access policy for details).