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Published on 13 September 2023
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Fu,G.;Meng,R.;Huang,Q.;Tao,H.;Yang,L. (2023). Research On Management Quality of Starbucks in China's Business Expansion. Advances in Economics, Management and Political Sciences,9,82-89.
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Research On Management Quality of Starbucks in China's Business Expansion

Guoxuan Fu 1, Rulan Meng 2, Qi Huang 3, Hongyu Tao 4, Liming Yang *,5,
  • 1 Zhenhai High School
  • 2 Jingling High School International Department
  • 3 BPP University
  • 4 Wuhan University of Science and Technology
  • 5 BoRen University

* Author to whom correspondence should be addressed.

https://doi.org/10.54254/2754-1169/9/20230352

Abstract

This paper gives a general introduction of Starbucks including its scale in China, the changes of its sales in these years and use Five Forces Model to analyse the threats of Starbucks. From six aspects to show the potential risks of Starbucks. This essay also explores some problems Starbucks caused in expansion, leadership behaviour, personnel management, brand positioning. The main problems are the low-quality service, the ignoring of the individual management, bad performance of some workers and the broken end-up brand positioning respectively. The Maslow’s hierarchy of needs model is used to motivate the workers and solve the problems in expansion. The Multiple-Linkage model is divided into two parts to solve the rest problems.

Keywords

obvious behaviour, business management, Starbucks

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Cite this article

Fu,G.;Meng,R.;Huang,Q.;Tao,H.;Yang,L. (2023). Research On Management Quality of Starbucks in China's Business Expansion. Advances in Economics, Management and Political Sciences,9,82-89.

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About volume

Volume title: Proceedings of the 2nd International Conference on Business and Policy Studies

Conference website: https://2023.confbps.org/
ISBN:978-1-915371-45-4(Print) / 978-1-915371-46-1(Online)
Conference date: 26 February 2023
Editor:Canh Thien Dang, Javier Cifuentes-Faura
Series: Advances in Economics, Management and Political Sciences
Volume number: Vol.9
ISSN:2754-1169(Print) / 2754-1177(Online)

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