Download pdf
Towards a Personalized Seat Selection System of High-Speed Rail Based on Feasibility and Desirability
- 1 Yuyao Middle School
- 2 Shanghai Normal School
- 3 The University of Manchester
- 4 McGill University
* Author to whom correspondence should be addressed.
Abstract
To conduct this research, we identified the current high-speed rail (HSR) market and passenger experience satisfaction with HSR. Then, we developed a personalized seat selection system that could assign passengers to different seats based on their own preferences by collecting their basic information. In the current HSR field, the existing research mainly focuses on improving hardware, such as seat comfort, high-speed rail traveling speed, and high-speed rail traveling smoothness. It does not consider travelers' environmental preferences and individual needs to a great extent. After several weeks of market research through the questionnaire and 4P model study, we concluded that the vast majority of passengers are dissatisfied with the current travel environment full of interruptions and are really willing to use a system that will improve their travel comfort. Therefore, the system will be added to a few major OTA platforms as a plug-in in order to reach a large number of potential customers. After that, we designed many features for our system based on the needs and interests of our target customers, as shown in the survey results, to confirm the desirability and feasibility of our product.
Keywords
high-speed rail, seat allocation, personal preferences, human comfort, confirm feasibility
[1]. Zheng, J., & Hu, Y. (2018). New insights into the compositional dependence of Li-ion transport in polymer–ceramic composite electrolytes. ACS applied materials & interfaces, 10(4), 4113-4120.
[2]. Nan, J. (2005). Demand analysis of passenger travel comfort. Railway Transportation and Economy, 27(6), 79-81. (In Chinese)
[3]. Fan, C., Li, H., & Jia, J. (2016). A Study on High-Speed Train Passenger Experience and Re-traveling Intention Based on Experience Management Perspective. Management Review, 28(10), 133-140. (In Chinese)
[4]. Kotler, P. (2001). Marketing management, Millennium Edition. Prentice-Hall, Inc..
[5]. Fang, X., & Zhou, Y. (2012). Internet-future business development focus.
Cite this article
Zhou,Z.;Zou,M.;Zhang,Y.;Zhou,S. (2024). Towards a Personalized Seat Selection System of High-Speed Rail Based on Feasibility and Desirability. Advances in Economics, Management and Political Sciences,81,177-185.
Data availability
The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.
Disclaimer/Publisher's Note
The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of EWA Publishing and/or the editor(s). EWA Publishing and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content.
About volume
Volume title: Proceedings of the 3rd International Conference on Business and Policy Studies
© 2024 by the author(s). Licensee EWA Publishing, Oxford, UK. This article is an open access article distributed under the terms and
conditions of the Creative Commons Attribution (CC BY) license. Authors who
publish this series agree to the following terms:
1. Authors retain copyright and grant the series right of first publication with the work simultaneously licensed under a Creative Commons
Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this
series.
2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the series's published
version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial
publication in this series.
3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and
during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See
Open access policy for details).