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Published on 6 January 2025
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Gu,S. (2025). A Multi-dimensional Analysis of the Impact of Viral Marketing on Consumer Behavior. Advances in Economics, Management and Political Sciences,154,71-76.
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A Multi-dimensional Analysis of the Impact of Viral Marketing on Consumer Behavior

Shuo Gu *,1,
  • 1 International school, Huaqiao University, Quanzhou, Fujian, China, 362021

* Author to whom correspondence should be addressed.

https://doi.org/10.54254/2754-1169/2024.19546

Abstract

In the context of the digital era, the popularity of the Internet and social media provides an opportunity for the development of viral marketing. Through a comprehensive review and analysis of related studies, the article delves into the impact of viral marketing on consumer behavior from three aspects: word-of-mouth marketing, brand awareness and social platforms. In word-of-mouth marketing, consumer satisfaction prompts them to share product information, and the multidimensional value of brand marketing campaigns stimulates consumers to actively participate, thus influencing purchase decisions, which is a key element of viral marketing. Brand awareness has a significant impact on consumers' purchasing decisions. Viral marketing can increase brand awareness, enhance consumers' trust and favor towards products, and at the same time, the improvement of brand awareness also contributes to information dissemination, and the two promote each other. The interactivity, browsing duration, and perceived ease of use of social platforms all have an impact on consumer behavior. Interactivity promotes information exchange, an increase in browsing duration affects purchase intention, and perceived ease of use improves the user experience and trust.

Keywords

Viral marketing, consumer behavior, word-of-mouth marketing, brand awareness, social platforms

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Cite this article

Gu,S. (2025). A Multi-dimensional Analysis of the Impact of Viral Marketing on Consumer Behavior. Advances in Economics, Management and Political Sciences,154,71-76.

Data availability

The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.

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About volume

Volume title: Proceedings of the 3rd International Conference on Financial Technology and Business Analysis

Conference website: https://2024.icftba.org/
ISBN:978-1-83558-865-9(Print) / 978-1-83558-866-6(Online)
Conference date: 4 December 2024
Editor:Ursula Faura-Martínez
Series: Advances in Economics, Management and Political Sciences
Volume number: Vol.154
ISSN:2754-1169(Print) / 2754-1177(Online)

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