Comparative Analysis of Supply Chain Strategies: Tim Hortons and McDonald’s in Canada

Research Article
Open access

Comparative Analysis of Supply Chain Strategies: Tim Hortons and McDonald’s in Canada

Chenwei Bian 1*
  • 1 University of Toronto    
  • *corresponding author chenwei.bian@mail.utoronto.ca
Published on 14 February 2025 | https://doi.org/10.54254/2754-1169/2025.20926
AEMPS Vol.166
ISSN (Print): 2754-1177
ISSN (Online): 2754-1169
ISBN (Print): 978-1-83558-961-8
ISBN (Online): 978-1-83558-962-5

Abstract

The supply chain plays a significant role in the operational success of global fast-food chains, particularly in Canada, where the vast geography and growing consumer demand for sustainability create unique challenges. This study analyzes the supply chain strategies of Tim Hortons and McDonald’s, focusing on how they address logistical complexities and evolving environmental expectations. Tim Hortons emphasizes community-driven initiatives, local agricultural partnerships, and renewable energy adoption, while McDonald’s integrates advanced logistics technologies and global standards adapted to regional contexts. By combining quantitative metrics, such as local sourcing percentages, carbon emission reductions, and delivery efficiencies with qualitative insights from case studies, this research highlights the distinct approaches each company employs. The findings contribute to academic discussions on resilient and sustainable supply chains, offering lessons for businesses seeking to balance operational efficiency with sustainability goals. Additionally, this study informs society about practices that support local communities, promote ethical sourcing, and reduce environmental footprints, aligning with the growing consumer demand for corporate responsibility. Through its comprehensive analysis, this research provides actionable insights into developing adaptable, sustainable supply chains in Canada’s fast-food industry.

Keywords:

Sustainable Supply Chains, Fast-Food Logistics, Local Sourcing, Environmental Responsibility, Operational Efficiency

Bian,C. (2025). Comparative Analysis of Supply Chain Strategies: Tim Hortons and McDonald’s in Canada. Advances in Economics, Management and Political Sciences,166,113-119.
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1. Introduction

In the fast-paced world of the global food industry, supply chains play a pivotal role in ensuring operational efficiency, maintaining product quality, and meeting consumer demands. A supply chain in the food industry encompasses a wide range of activities, including sourcing raw materials, managing inventory, coordinating logistics, and overseeing distribution to ensure food safety and freshness. In Canada, the complexity of food supply chains is magnified by the country's vast geography, harsh climatic conditions, and unique regulatory landscape, which require tailored strategies to address logistical challenges and sustainability goals.

Tim Hortons and McDonald’s, two dominant players in Canada’s fast-food market, exemplify distinct approaches to supply chain management. Tim Hortons, a symbol of Canadian identity, focuses on community-driven practices, such as partnering with local farmers, adopting renewable energy, and emphasizing sustainability initiatives like waste reduction and electric vehicle adoption [1][2]. On the other hand, McDonald’s leverages its globally standardized supply chain model, incorporating advanced technologies like artificial intelligence for logistics optimization while adapting to regional demands, such as sourcing Canadian-grown potatoes and beef [3][4]. Both companies face challenges in balancing efficiency, profitability, and sustainability, especially in regions with limited agricultural production or infrastructure, such as Canada’s northern territories.

This study investigates the challenges and strategies employed by these two fast-food giants in Canada, with a focus on key areas such as local sourcing, carbon reduction, and logistical adaptation. By adopting a multidisciplinary approach, the research integrates quantitative data such as local sourcing percentages and carbon emission reductions with qualitative insights from case studies, providing a holistic understanding of their supply chain dynamics. Tim Hortons’ efforts to prioritize local sourcing are often constrained by Canada’s seasonal agricultural cycles, while McDonald’s faces hurdles in aligning its global sustainability goals with local realities. Despite these obstacles, both companies have made strides toward reducing their environmental impact and enhancing supply chain resilience. The findings of this study hold significance for various stakeholders. For businesses, the research provides actionable recommendations for developing adaptable and sustainable supply chains that balance operational efficiency with environmental goals. For academics, it enriches the discourse on resilient supply chains in the food industry, offering insights into best practices and innovative approaches. Lastly, for society, this study sheds light on supply chain practices that align business success with environmental and social responsibility, emphasizing the importance of ethical sourcing, waste reduction, and community engagement. As consumer awareness of corporate responsibility continues to grow, the lessons from Tim Hortons and McDonald’s can serve as a blueprint for building sustainable food supply chains in Canada and beyond.

2. Current Overview of Tim Hortons and McDonald’s

2.1. Tim Hortons

Founded in 1964, Tim Hortons has become a cornerstone of Canadian culture, with over 4,000 locations nationwide. The company’s supply chain reflects its dedication to sustainability and community engagement. Through its “Tims for Good” platform, Tim Hortons has committed to transitioning to renewable energy, promoting local agricultural sourcing, and introducing innovative logistics solutions such as electric delivery vehicles in urban centers [1][2]. Recent initiatives also include partnerships with Canadian farmers and organizations to improve sourcing practices and reduce waste. Despite these efforts, the company faces significant challenges in scaling these initiatives across Canada’s diverse geography. Infrastructure limitations, seasonal agricultural cycles, and higher operational costs in rural regions present barriers to fully achieving its sustainability goals [5].

2.2. McDonald’s

McDonald’s has operated in Canada since 1967, leveraging its global supply chain expertise to meet local market demands. The company sources 60% of its key ingredients locally, including beef, potatoes, and dairy, while integrating advanced logistics technologies like AI-driven inventory and delivery systems [4,6]. McDonald’s also employs regenerative farming practices to enhance soil health and biodiversity, aligning with its global sustainability goals [7]. However, the company faces challenges in adapting these goals to Canada’s seasonal agricultural constraints and varying infrastructure. Consumer demands for greater transparency and environmental accountability further underline the need for continuous improvement [8].

3. Challenges

There are two major challenges faced by both firms which are Local Sourcing and Carbon Reduction.

3.1. Local Sourcing

Tim Hortons sources 80% of its coffee beans ethically, reflecting its commitment to sustainability, but struggles with local sourcing for other ingredients. Canada’s short growing season necessitates reliance on imported goods for approximately 30% of its supply chain during off-seasons. This dependency results in higher transportation and storage costs, adding complexity to sustainability efforts [1]. While Tim Hortons collaborates with Canadian farmers to increase local sourcing, achieving this at scale remains a challenge [2].

Similarly, McDonald’s sources 60% of its beef, potatoes, and dairy locally, but also encounters challenges with seasonally unavailable ingredients [4]. The company’s reliance on imports during off-seasons affects supply consistency and raises costs. Balancing local sourcing with sustainability targets and supply chain efficiency is a shared challenge for both companies [5].

3.2. Carbon Reduction

Tim Hortons has made strides in reducing its carbon footprint by introducing electric delivery vehicles in urban areas, achieving significant emissions reductions locally. However, rural areas still rely heavily on fossil fuels due to limited electric vehicle (EV) charging infrastructure. Scaling carbon reduction efforts to remote regions poses logistical and financial hurdles [1, 2].

McDonald’s, on the other hand, utilizes AI-driven logistics to optimize delivery routes, achieving a 10% reduction in emissions globally. Despite this success, insufficient EV infrastructure in Canada limits further progress. Expanding EV networks and addressing regional disparities are critical to scaling their carbon reduction initiatives [3, 6]. Both companies also face challenges in monitoring and reporting carbon emissions across their supply chains. Comprehensive tracking systems are needed to identify high-emission areas and develop targeted reduction strategies [7].

4. Recommendation

There are some recommendations to resolve the challenges talked about before. Two methods including Enhancing Local Sourcing and Advancing Carbon Reduction will be focused on. In addition, green logistics and smart supply chain, Promoting Transparency and Consumer Engagement, Enhancing Local Sourcing, Employee and Consumer Education, Carbon Emission Monitoring and Transparency, and Policy Advocacy and Collaboration will also be discussed.

4.1. Enhancing Local Sourcing

Tim Hortons and McDonald’s should strengthen partnerships with local farmers and suppliers to enhance the resilience of their supply chains, particularly in response to unpredictable global disruptions. By collaborating more closely with local producers, both companies can secure higher procurement volumes before the growing season ends, minimizing reliance on imports during off-seasons and reducing the risk of supply chain disruptions caused by factors such as transportation delays or global trade uncertainties [9]. Establishing longer-term relationships with local farmers can ensure more stable and consistent sourcing of high-quality ingredients.

In addition, sharing production and storage facilities with local partners can help reduce inefficiencies, lower operational costs, and address seasonal supply gaps [10]. This collaboration could include pooling resources to increase storage capacity for local produce, thereby reducing the need for costly long-distance shipping or refrigerated storage. Furthermore, diversifying local procurement channels will mitigate risks posed by climate change, such as unpredictable weather events, and will protect against supply chain disruptions caused by factors like disease outbreaks or geopolitical tensions [11].

Leveraging predictive analytics for supply chain optimization can also help both companies better manage demand fluctuations, improve inventory management, and plan procurement more effectively. By using real-time data to predict changes in demand, Tim Hortons and McDonald’s can make more informed decisions about local sourcing and inventory levels. This data-driven approach will ensure that local supply chains remain robust and efficient throughout the year. Transparent sustainability reporting highlighting local sourcing efforts can further build consumer trust, showcasing both brands’ commitment to sustainability and enhancing customer loyalty [12, 13].

4.2. Advancing Carbon Reduction

To reduce carbon emissions, Tim Hortons and McDonald’s should adopt region-specific strategies that address the challenges of both urban and rural areas. Tim Hortons, for example, could invest in hybrid delivery fleets for rural regions as a transitional solution, where charging infrastructure for electric vehicles (EVs) may be limited or absent. Hybrid vehicles, which combine gasoline and electric power, offer the flexibility to reduce emissions without fully relying on EV infrastructure that may not yet be available in certain areas. In urban areas, where EV infrastructure is more developed, Tim Hortons could continue transitioning to electric vehicles, ensuring that their carbon footprint is minimized in high-density regions.

For both companies, collaborating with local and national governments to advocate for the development of EV infrastructure, such as the installation of charging stations along major transportation corridors, will play a critical role in accelerating the adoption of electric delivery vehicles. Public-private partnerships in EV infrastructure development can help overcome current barriers and ensure that the transition to fully electric fleets becomes feasible in the near future [14]. McDonald’s should tailor its global carbon reduction strategies to Canada’s specific challenges by leveraging advanced technologies like artificial intelligence (AI) to optimize logistics routes and reduce carbon emissions. By using AI-driven route planning, McDonald’s can improve transportation efficiency, reducing energy consumption and emissions in the process. AI can account for factors such as local traffic conditions, weather patterns, and real-time demand fluctuations, enabling McDonald’s to adjust routes dynamically, improve fuel efficiency, and minimize environmental impact [4, 13].

In addition to optimizing transportation, AI can help McDonald’s improve energy efficiency in storage and distribution networks by identifying inefficiencies and implementing solutions to reduce electricity consumption. Combining these technology-driven improvements with ongoing investments in renewable energy for their operations can help McDonald’s achieve its long-term carbon reduction goals [11, 12]. Furthermore, both Tim Hortons and McDonald’s should continue working closely with industry partners to align their carbon reduction efforts with national climate policies, ensuring they stay ahead of regulatory requirements and contribute meaningfully to broader environmental goals.

4.3. Green Logistics and Smart Supply Chains

Tim Hortons and McDonald’s should prioritize the adoption of smart supply chain technologies, such as AI, IoT, and blockchain, to optimize their operations and enhance sustainability. AI can improve demand forecasting, allowing both companies to better predict fluctuations and optimize inventory levels, reducing waste and excess stock [12, 13]. Tim Hortons can also integrate eco-friendly packaging solutions, such as compostable or recyclable options, and work with suppliers to ensure their products have a reduced carbon footprint. This could include sourcing locally to minimize transportation emissions and collaborating on sustainable farming practices [1].

McDonald’s, already a leader in AI and data-driven technologies, can further expand its capabilities to improve transportation efficiency. By refining routes using AI, McDonald’s can reduce idle vehicle time, thereby minimizing fuel consumption and emissions [11]. Additionally, the company can integrate electric vehicles (EVs) into its logistics network, providing a more sustainable solution for transportation. The introduction of more automated, data-driven systems across the supply chain will allow both companies to maximize operational efficiency while reducing their overall environmental impact.

4.4. Promoting Transparency and Consumer Engagement

In today's competitive market, consumers increasingly expect transparency and accountability from the brands they support. Both Tim Hortons and McDonald’s should make their sustainability efforts visible by regularly publishing detailed sustainability reports. These reports can highlight their progress in reducing carbon emissions, sourcing ingredients locally, and adopting eco-friendly packaging practices. Furthermore, targeted marketing campaigns that emphasize these sustainability efforts can enhance the brands' reputations and increase consumer trust.

Additionally, both companies should consider implementing consumer-facing initiatives to promote eco-friendly behaviors. For example, introducing loyalty programs that reward customers for purchasing sustainable products, or offering discounts for choosing green packaging, can further engage customers in the sustainability journey. By aligning these initiatives with consumer values, such as environmental responsibility, both Tim Hortons and McDonald’s can deepen customer loyalty while driving sustainable purchasing behaviors [3, 15].

4.5. Employee and Consumer Education

Investing in comprehensive employee education on environmental sustainability is crucial for fostering a culture of eco-consciousness within both companies. Training employees to understand and implement sustainability practices, such as waste reduction, energy efficiency, and sustainable sourcing, will help ensure that these initiatives are effectively communicated and executed across the organization. Employees can also be encouraged to adopt environmentally friendly habits, such as carpooling or reducing energy consumption at work, contributing to a more sustainable corporate culture.

Consumer education is equally important. Both Tim Hortons and McDonald’s should roll out educational campaigns that promote the environmental benefits of choosing sustainable products, such as eco-friendly packaging or locally sourced ingredients. Additionally, incentivizing consumers to make sustainable choices through rewards or discounts will encourage widespread adoption of these practices. These efforts not only align with the brands' sustainability goals but also help build a more eco-conscious consumer base.

4.6. Carbon Emission Monitoring and Transparency

Tracking and reducing carbon emissions is a key aspect of both companies’ sustainability strategies. By developing advanced carbon emission monitoring systems, Tim Hortons and McDonald’s can gain real-time insights into their emissions across the entire supply chain [10]. This data can help both companies identify areas where emissions are highest and target specific processes for improvement. For example, focusing on energy efficiency in production facilities or optimizing transportation networks to reduce fuel consumption can have a significant impact on overall emissions [11].

Publishing emissions data and setting clear reduction targets in sustainability reports will further demonstrate the companies' commitment to transparency and environmental responsibility. Consumers and investors are increasingly looking for companies to take concrete steps toward addressing climate change, and transparency in emissions tracking can significantly enhance both brands’ credibility. By making these efforts public, Tim Hortons and McDonald’s can build stronger relationships with consumers who value sustainability [5].

4.7. Policy Advocacy and Collaboration

As part of their broader sustainability strategies, Tim Hortons and McDonald’s should engage with governments and industry bodies to advocate for policies that support green logistics and sustainable practices. For instance, they can push for tax incentives for companies investing in electric vehicle (EV) infrastructure or subsidies for green logistics technologies. These policies can make it easier for both companies to transition to more sustainable operations, reducing financial barriers and accelerating the adoption of green technologies.

Moreover, collaborating with other industry players on shared sustainability initiatives can amplify the impact of their efforts. By joining forces on supply chain improvements or advocating for industry-wide sustainability standards, Tim Hortons and McDonald’s can help drive systemic changes in the food and beverage sector. These collaborations can also enable the sharing of best practices, allowing both companies to innovate and adopt solutions that benefit both their operations and the broader environment. Working closely with policymakers and industry peers can help both companies secure resources and navigate challenges, ensuring a smooth and successful transition to more sustainable supply chain operations [5].

5. Conclusion

The supply chains of Tim Hortons and McDonald’s in Canada showcase the complex interplay between efficiency, sustainability, and adaptability in the fast-food industry. Both companies have made notable strides in enhancing local sourcing, reducing carbon emissions, and incorporating advanced technologies, but challenges remain in scaling these efforts across Canada’s diverse geographic and regulatory landscape.

Tim Hortons’ community-driven approach, with a focus on renewable energy and local partnerships, reflects its commitment to sustainability. However, constraints such as seasonal agricultural cycles and rural infrastructure gaps highlight the need for innovative solutions. Similarly, McDonald’s global expertise and adoption of cutting-edge technologies position it as a leader in supply chain optimization, yet the company faces difficulties in aligning global goals with local realities.

To overcome these challenges, this study has provided actionable recommendations that emphasize enhancing local sourcing, advancing carbon reduction strategies, adopting green logistics, and fostering transparency. By investing in employee and consumer education, leveraging advanced monitoring systems, and advocating for supportive policies, both companies can strengthen their supply chains and set benchmarks for sustainability in the industry.

As consumer awareness and demand for corporate responsibility grow, the lessons from Tim Hortons and McDonald’s underline the importance of balancing profitability with environmental and social commitments. Their experiences can serve as a blueprint for other companies striving to build resilient, sustainable, and ethical supply chains. Through continued innovation, collaboration, and transparency, Tim Hortons and McDonald’s have the potential to lead the way toward a greener future for Canada’s food industry and beyond.


References

[1]. Tim Hortons. (2021) Tims for good: Sustainability platform. Retrieved from https://www.news.timhortons.ca/en/articles/tims-for-good-sustainability-platform

[2]. Restaurant Brands International. (2023) Tim Hortons annual report. Retrieved from https://www.rbi.com/English /investors/sec-filings/default.aspx

[3]. McDonald's Corporation. (2023) Social responsibility, sustainability & ESG reporting. Retrieved from https:// corporate.mcdonalds.com/corpmcd/our-purpose-and-impact/impact-strategy-and-reporting/performance-reports.html

[4]. McDonald's Corporation. (2023) McDonald’s impact report 2022-2023. Retrieved from https://www.scribd.com/document/682686787/McDonalds-PurposeImpact-ProgressReport-2022-2023

[5]. Canadian Food Inspection Agency. (2024) Government of Canada: Corporate management reporting on environment and sustainable development. Retrieved from https://inspection.canada.ca/en/about-cfia/transparency/corporate-management-reporting/environment-and-sustainable-development

[6]. Just Food. (2024) Case studies: AI in consumer goods. Retrieved from https://just-food.nridigital.com/just_food_dec24/case-studies-ai-consumer-goods?utm_source

[7]. McDonald's Corporation. (2020) Combating climate change by improving soil health. Retrieved from https://corporate.mcdonalds.com/corpmcd/our-stories/article/soil-health-strategy.html

[8]. Government of Canada. (2024). Consumer edge: September 2024. Office of Consumer Affairs E-newsletter. Retrieved from https://ised-isde.canada.ca/site/office-consumer-affairs/en/e-newsletter/consumer-edge-september-2024

[9]. Sarkis, J., Zhu, Q., & Lai, K.-h. (2011). An organizational theoretic review of green supply chain management literature. International Journal of Production Economics, 130(1), 1–15.

[10]. Montoya-Torres, J. R., & Ortiz-Vargas, D. (2014) Collaboration and information sharing in global supply chains: A literature review. International Journal of Production Economics, 158, 291–304.

[11]. Lee, H. L., & Tang, C. S. (2018) Socially and environmentally responsible value chain innovations: New operations and supply chain management approaches. Production and Operations Management, 27(12), 2143–2146.

[12]. Collier, D. A., & Evans, J. R. (2024) Operations and Supply Chain Management. Cengage Learning.

[13]. Chopra, S. (2019). Supply Chain Management: Strategy, planning, and Operation. Pearson.

[14]. Johnson, D. (2024) What’s needed to get evs into rural Canada? The Weather Network. https://www.theweathernetwork.com/en/news/climate/solutions/how-to-get-electric-vehicles-into-rural-and-remote-canada

[15]. Fisher, M. L. (1997) What is the right supply chain for your product? Harvard Business Review, 75(2), 105–116.


Cite this article

Bian,C. (2025). Comparative Analysis of Supply Chain Strategies: Tim Hortons and McDonald’s in Canada. Advances in Economics, Management and Political Sciences,166,113-119.

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Volume title: Proceedings of the 4th International Conference on Business and Policy Studies

ISBN:978-1-83558-961-8(Print) / 978-1-83558-962-5(Online)
Editor:Canh Thien Dang
Conference website: https://2025.confbps.org/
Conference date: 20 February 2025
Series: Advances in Economics, Management and Political Sciences
Volume number: Vol.166
ISSN:2754-1169(Print) / 2754-1177(Online)

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References

[1]. Tim Hortons. (2021) Tims for good: Sustainability platform. Retrieved from https://www.news.timhortons.ca/en/articles/tims-for-good-sustainability-platform

[2]. Restaurant Brands International. (2023) Tim Hortons annual report. Retrieved from https://www.rbi.com/English /investors/sec-filings/default.aspx

[3]. McDonald's Corporation. (2023) Social responsibility, sustainability & ESG reporting. Retrieved from https:// corporate.mcdonalds.com/corpmcd/our-purpose-and-impact/impact-strategy-and-reporting/performance-reports.html

[4]. McDonald's Corporation. (2023) McDonald’s impact report 2022-2023. Retrieved from https://www.scribd.com/document/682686787/McDonalds-PurposeImpact-ProgressReport-2022-2023

[5]. Canadian Food Inspection Agency. (2024) Government of Canada: Corporate management reporting on environment and sustainable development. Retrieved from https://inspection.canada.ca/en/about-cfia/transparency/corporate-management-reporting/environment-and-sustainable-development

[6]. Just Food. (2024) Case studies: AI in consumer goods. Retrieved from https://just-food.nridigital.com/just_food_dec24/case-studies-ai-consumer-goods?utm_source

[7]. McDonald's Corporation. (2020) Combating climate change by improving soil health. Retrieved from https://corporate.mcdonalds.com/corpmcd/our-stories/article/soil-health-strategy.html

[8]. Government of Canada. (2024). Consumer edge: September 2024. Office of Consumer Affairs E-newsletter. Retrieved from https://ised-isde.canada.ca/site/office-consumer-affairs/en/e-newsletter/consumer-edge-september-2024

[9]. Sarkis, J., Zhu, Q., & Lai, K.-h. (2011). An organizational theoretic review of green supply chain management literature. International Journal of Production Economics, 130(1), 1–15.

[10]. Montoya-Torres, J. R., & Ortiz-Vargas, D. (2014) Collaboration and information sharing in global supply chains: A literature review. International Journal of Production Economics, 158, 291–304.

[11]. Lee, H. L., & Tang, C. S. (2018) Socially and environmentally responsible value chain innovations: New operations and supply chain management approaches. Production and Operations Management, 27(12), 2143–2146.

[12]. Collier, D. A., & Evans, J. R. (2024) Operations and Supply Chain Management. Cengage Learning.

[13]. Chopra, S. (2019). Supply Chain Management: Strategy, planning, and Operation. Pearson.

[14]. Johnson, D. (2024) What’s needed to get evs into rural Canada? The Weather Network. https://www.theweathernetwork.com/en/news/climate/solutions/how-to-get-electric-vehicles-into-rural-and-remote-canada

[15]. Fisher, M. L. (1997) What is the right supply chain for your product? Harvard Business Review, 75(2), 105–116.