Operations Research Improves the Efficiency of United Parcel Service

Jiangshan Xie

doi:10.54254/2754-1169/61/20231282

Research Article

Open access

Published on 28 December 2023

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Xie,J. (2023). Operations Research Improves the Efficiency of United Parcel Service. Advances in Economics, Management and Political Sciences,61,257-264.

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Operations Research Improves the Efficiency of United Parcel Service

Jiangshan Xie *^,1,

¹ The Chinese University of Hong Kong, Hong Kong, China

* Author to whom correspondence should be addressed.

https://doi.org/10.54254/2754-1169/61/20231282

Abstract

With today's increasingly fierce commercial competition, logistics companies must optimize their own operating strategies if they want to win and get development in the cruel competition. And if they want to optimize their operating strategies, they naturally cannot do without the help of operations research. This report will rely on data obtained from the Internet and use data analysis methods to explore the impact of operations research on United Parcel Service, including: Route optimization, Resource allocation, Inventory management, and Customer service. Operations research enables United Parcel Service to increase revenue year by year in the fiercely competitive market while maintaining high customer satisfaction. Overall, this report will show how operations research can help with United Parcel Service by analyzing the data of United Parcel Service revenue and income from 2009 to 2021, Number of United Parcel Service employees from 2013 to 2021 and American Consumer Shipping Companies Customer Satisfaction Index scores from 2017 to 2023.

Keywords

United parcel service, operations research, logistics

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References

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Cite this article

Xie,J. (2023). Operations Research Improves the Efficiency of United Parcel Service. Advances in Economics, Management and Political Sciences,61,257-264.

Data availability

The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.

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About volume

Volume title: Proceedings of the 2nd International Conference on Financial Technology and Business Analysis

Conference website: https://2023.icftba.org/

ISBN：978-1-83558-223-7(Print) / 978-1-83558-224-4(Online)

Conference date: 8 November 2023

Editor：Javier Cifuentes-Faura

Series: Advances in Economics, Management and Political Sciences

Volume number: Vol.61

ISSN：2754-1169(Print) / 2754-1177(Online)

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