Research Article
Open access
Published on 8 January 2024
Download pdf
Zhu,L. (2024). Marketing Strategy Analysis Based on Consumer Psychology-Taking Tiffany as an Example . Advances in Economics, Management and Political Sciences,69,271-276.
Export citation

Marketing Strategy Analysis Based on Consumer Psychology-Taking Tiffany as an Example

Lelan Zhu *,1,
  • 1 Saddle River Day School, 147 Chestnut Ridge Road, saddle river, NJ, USA

* Author to whom correspondence should be addressed.

https://doi.org/10.54254/2754-1169/69/20231448

Abstract

Tiffany, an iconic American jewelry brand established in 1837, has become emblematic of luxury and sophistication. As the digital age has ushered in new modes of communication, luxury markets face increased competition, necessitating a deep understanding of consumer needs, preferences, and motivations. This paper delves into Tiffany's consumer demographics and psychology, revealing that the majority of its buyers are females aged 25-34. Yet, the over-45 demographic struggles to adapt to Tiffany's online marketing approaches, perhaps due to their unfamiliarity with online luxury shopping. To cater to younger consumers, Tiffany has revamped its marketing strategies, choosing younger brand ambassadors and launching youth-centrism products. Despite the brand's rejuvenation, it maintains its high-end luxury profile, targeting mid to upper-income groups, many of whom prioritize product quality over price. David Dubois's concept of the psychology of luxury consumption highlights the tensions between personal interpretations and societal definitions of luxury. This dynamic is evident in Tiffany's strategic use of narratives and interactive digital campaigns to foster deep consumer connections. To further distinguish itself from competitors, Tiffany emphasizes product craftsmanship and uniqueness. The brand can expand its reach through regionalization, tailoring its marketing strategies to resonate with local cultures and values. Employing consumer psychology insights, such as encouraging customer storytelling and leveraging modern technology for personalized shopping experiences, can further solidify Tiffany's position in the luxury market.

Keywords

Future of luxury brands, Consumer Behavior, Marketing Strategy

[1]. Tiffany & Co. Tiffany & Co. (Dec, 2022). Releases Its 2021 Sustainability Report, Outlining Its Social, Environmental and Philanthropic Impact Over the Past Year. Tiffany & Co.

[2]. Dubois, David, SungJin Jung, and Nailya Ordabayeva. (June, 2021). The psychology of luxury consumption. Current Opinion in Psychology. vol. 39, pp: 82-87.

[3]. Statista. (Sep, 2022). Tiffany & Co. brand profile in the U.S. 2022. Statista. https://www.statista.com/insights/consumer/brand-profiles/3/24/tiffany-co/united-states/#contentBox1.

[4]. Shastri, Aditya. (Sep, 2022). Detailed Marketing Strategy of Tiffany and Co with Company Overview and STP Analysis. IIDE. https://iide.co/case-studies/marketing-strategy-of-tiffany-and-co/.

[5]. Solomon, M. R. (2013). Consumer behavior: Buying, having, and being. Harlow, England: Pearson Education.

[6]. SimilarWeb. (Sep, 2023) .Traffic Overview for Tiffany.com. SimilarWeb. https://www.similarweb.com/website/tiffany.com/#traffic.

[7]. BluCactus. (Sep, 2023) What is Tiffany & Co's marketing strategy? BluCactus, https://blucactus.blue/what-is-tiffany-co-marketing-strategy/.

[8]. Nobre, Mariana. (May, 2018). Pandora reports: Luxury and Jewelry.

[9]. Prentice, Catherine, and Sandra Maria Correia Loureiro. (July, 2018). Consumer-based approach to customer engagement – The case of luxury brands. Journal of Retailing and Consumer Services. vol. 43, pp: 325-332.

[10]. Schmitt, Bernd. (January, 2012). The consumer psychology of brands." Journal of Consumer Psychology. vol. 22, no. 1, pp: 7-17.

[11]. Cialdini, Robert B., Kelton VL Rhoads. (2001). Human Behavior and the Marketplace. Marketing Research .

[12]. Foxall, Gordon. (2004). Consumer psychology from a behavioral perspective. Beard Books.

Cite this article

Zhu,L. (2024). Marketing Strategy Analysis Based on Consumer Psychology-Taking Tiffany as an Example . Advances in Economics, Management and Political Sciences,69,271-276.

Data availability

The datasets used and/or analyzed during the current study will be available from the authors upon reasonable request.

Disclaimer/Publisher's Note

The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of EWA Publishing and/or the editor(s). EWA Publishing and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content.

About volume

Volume title: Proceedings of the 2nd International Conference on Financial Technology and Business Analysis

Conference website: https://2023.icftba.org/
ISBN:978-1-83558-269-5(Print) / 978-1-83558-270-1(Online)
Conference date: 8 November 2023
Editor:Javier Cifuentes-Faura
Series: Advances in Economics, Management and Political Sciences
Volume number: Vol.69
ISSN:2754-1169(Print) / 2754-1177(Online)

© 2024 by the author(s). Licensee EWA Publishing, Oxford, UK. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license. Authors who publish this series agree to the following terms:
1. Authors retain copyright and grant the series right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this series.
2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the series's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this series.
3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See Open access policy for details).